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How pulibet Handles Your Personal Information

Your privacy matters to us the same way your account security does. This page lays out exactly what data we collect when you open an account or use your PayPal, Venmo, or Play+ wallet on pulibet, and what we do with it — no…

Data collected only as neededPayPal, Venmo, Play+ payment privacyYour right to access or delete dataSecure account storageState-law compliant where applicable
pulibet How pulibet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us With a Privacy Request

If you want to review the data we hold on your account, request a correction, or ask us to delete information, reach out through any of the channels below. Our team handles privacy requests separately from general account support — include your registered email and a brief description of what you need so we can route it correctly and respond promptly.

Privacy Email Send your data access, correction or deletion request to our dedicated privacy address. Include your account username and the specific data or action you are requesting.
Live Chat Open the live chat window inside your account dashboard and select the Privacy topic. An agent will log your request and escalate it to our data team same day.
Account Settings Some privacy controls — such as communication preferences and linked payment method visibility — are available directly inside your account settings under the Privacy tab.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at pulibet is built around four concrete practices: secure storage, clear retention rules, cookie transparency, and a defined process for account-level requests. Every measure below applies regardless of which state you are in, as long as access is permitted under local law.

Encrypted Storage

Account data — including linked PayPal and Venmo identifiers — is stored using industry-standard encryption at rest and in transit, so it is unreadable outside our verified systems.

Cookie Controls

We use functional cookies to keep you logged in and analytical cookies to measure sportsbook and casino lobby performance. You can adjust non-essential cookie preferences from the cookie banner or your browser settings at any time.

Retention and Deletion

We keep account records for as long as required by state gaming rules in eligible states. Once a retention period ends, data is purged from our servers. You can request early deletion where applicable law permits.

Identity Verification Security

Documents submitted during ID verification — a driver's license or passport — are handled by a regulated identity-check partner, not stored on our primary servers, and are never used for any purpose beyond verifying your account.

Common Privacy Questions From Our Account Holders

The questions below come from real account holders asking about their data, cookies, payment privacy, and how to submit a formal request. If something is not covered here, reach out through live chat or our privacy email.

We collect your name, date of birth, address, email, and ID document details for verification. Device data such as your IP address and browser type is also logged for security purposes.

No. When you use PayPal or Venmo, those platforms handle the transaction. We receive only a confirmation token and the transaction amount — your financial credentials never reach our servers.

Submit a data access request through our privacy email or live chat. Include your registered email address, and our data team will respond with a copy of the information we hold within the timeframe required by applicable law.

Yes, where applicable law allows it. Contact us via live chat or privacy email with a deletion request. Some data must be kept for state gaming compliance, but we will confirm exactly what is retained and why.

Functional cookies keep your session active and your account preferences saved. Analytical cookies measure lobby and sportsbook performance. You can turn off non-essential cookies through the cookie banner or your browser settings at any time.

We only share data with identity-verification partners, state-licensed payment processors, and fraud-prevention services. We do not sell your information to advertisers or unrelated third parties under any circumstances.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.